muxtape and radical transparency
Muxtape ran into what they called “the prefect storm” yesterday but to their credit they have been open and honest about what went wrong and how difficult it’s been to fix it -
Update #3
“We’ve narrowed down the issue, but we’re triple-checking everything to make sure it doesn’t happen again before we bring the site back up. I’m very sorry to report that, contrary to what I said earlier, there’s going to be some lost data. I won’t drag out all the details, but Muxtape has two backup methods and they both failed in a particular way that screwed the other out of being useful. A perfect storm, if you will. I take full responsibility; there was a typo in the code a few weeks ago that I swore up and down had been fixed and it would’ve rendered this whole thing moot, but it somehow didn’t get saved and went unnoticed until now. Extremely frustrating.
What it boils down to is that only 15% or so of songs uploaded in the last three weeks (and 100% of songs before that point) are going to be restored. I’m very sorry about this, and I’m working with some brilliant minds to make sure it never happens again. Muxtape will be back online this afternoon.”